Hotels more and more see demand to provide self-check-in options in addition to the classic reception desk. Customer satisfaction paired with safe built-in authentication features are mandatory in modern and flexible Hotel and Motel installations.
- Speed-up check-in process
- Maximize health protection
- Virtual concierge reduce hotel staff interaction
- Guest friendly late night check-in
- Reduce service time at check-in procedure
- Digital Signage combination for quick ROI
Self service check-in and check-out kiosks are automated software or digital touch panels that work as an alternative to the conventional front desk service. Self service check-in and check-out kiosks are automated software or digital touch panels that work as an alternative to the conventional front desk service. It’s widely agreed that with the hectic pace of modern life, and particularly in the wake of covid-19, hotels that embrace the advantages of check-in/out kiosks will gain an edge over their competitors.
A self-ordering kiosk gives guests the power to order and pay by themselves – kind of like a sophisticated vending machine, but for meals. These systems usually consist of a touchscreen (often a tablet) equipped with an easy-to-use digital interface. Restaurants that introduced kiosks experience an average 5% to 6% lift in sales due to changes in customer behavior. This enhances order accuracy and provides flexible staffing
Interactive digital signage kiosks are a technology staple for displaying relevant information and engaging patrons in Retail and across several other key industries. Intelligence-enabled signage allows retailers to interact with consumers, providing relevant and targeted ad content and information. KIOSK offers interactive digital signage kiosks with sophisticated artificial intelligence features to help deployers maximize the return on their signage investment and enhance today’s omnichannel shopping experience.
Often regular customers avoid going through the hassle of getting a membership or loyalty cards due to lengthy form filling to waiting processes. Premium customers can now have their loyalty cards printed onspot from our kiosks after entering their information. Our interactive kiosks will help your business to retain more loyal long-term customers.
Take the chaos out of waiting by providing relevant queuing information. Show your guests their queue status in a real-time waiting list, and call them forward when you are ready for service. Improve visitor wayfinding through attention-grabbing notifications. Alert customers of their turn, and direct them to the right point of service and the right service agent.
Our kiosks are well suited for upselling and creating further business services where users can navigate around the offers by themselves. Some of its popular uses are display advertising, ordering and payment and e-reservations. With the help of our kiosk, customers can now book themsleves a massage at the spa, find out the gym schedules and even discover the restaurants available inside the hotel or nearby.
Our kiosks are well suited for upselling and creating further business services where users can navigate around the offers by themselves. Some of its popular uses are display advertising, ordering and payment and e-reservations. It serves as a seamless extension of the existing POS terminals which supports staff during peak seasons. With the help of our kiosk, customers can now book themsleves a massage at the spa, find out the gym schedules and even discover the restaurants available inside the hotel or nearby.
POS Touch Screen Terminals and Tablets
Since the Posiflex acquisition of KIOSK in 2016, the ties between the two companies have grown, and so have our product lines. As industry leaders in both point-of-sale and self-service platforms, we are expanding and cross-pollinating solution offerings, bringing added value to retailers and greater execution caliber.
Posiflex touch screen terminals can run virtually any Windows application to fit the transaction needs of any retailer or restaurant operator. The product line provides value, mid-range, and maximum performance models with comprehensive feature options to achieve the ideal price / performance / power combination.
The links here will direct you to Posiflex’s website and sales team for expert advice on the POS line.
“Have to respect cultural differences when dealing with Artificial Intelligence”
Hans-Peter Nüdling is General Manager of the Posiflex Group in Europe. The technology expert talks to connectedby about the extent to which digital developments from other industries can be used profitably in the hotel industry.
For local translation please use subtitles:
- Turn on subtitles by clicking the button next to the gear icon
- Next click the gear icon and choose „Subtitles (Untertitel)“
- Then click „Translate automatically (Automatisch übersetzen)“ and choose your desired language
Kiosk Embedded Systems is now a partner ofHotelkompetenzzentrum GmbH, a source of information and inspiration for all those who deal with the topics of hotel development and modernization. We are enlisted for our core self check-in hotel solutions and further technologies. Together with HKZ we will contribute more to the ongoing hotel digitalization!