Kiosk Remote Management

Canopy is a remote management software platform that provides the essential foundation for an easily managed and successful kiosk deployment.  The platform leverages the Internet of Things, enabling you to receive real-time communications and alerts from your system and components, NOT your customers.

Canopy facilitates live data exchanges between the deployed kiosk Client and the Cloud Server, providing real-time performance alerts of the elements that drive uptime, customer experience, and your brand reputation in the field:

  • System connectivity
  • Status of kiosk applications
  • Component performance and maintenance alert status. Components include receipt and thermal printers, card and check readers, bill acceptors / dispensers, scanners, card dispensers, and more.

Intuitive dashboard management tools simplify network setup and day-to-day management tasks including:

  • Installation and updates
  • Kiosk administration, user management and security
  • Reporting and logging

Call for a Canopy platform demonstration or a quote on KIOSK turnkey active remote monitoring (we do it for you).

The CORE K-NECT serverless infrastructure resides in the cloud acting as a web-based control center facilitating rapid application deployment, kiosk registration, and storage of critical data used for ongoing management and event analysis. The CORE K-NECT client resides on the kiosk and facilitates regular communication with the server through MQTT, a lightweight messaging protocol ideal for remote devices and variable networks. The platform provides a secure and extensible foundation for even the most complex self- service applications. Features include:

KIOSK ADMINISTRATION

permits centralized management of user accounts and communications.

USER MANAGEMENT

permits centralized user identity and access management.

REAL-TIME ALERT MESSAGES

are directed to the appropriate users if any system element needs attentio.

DATA LOGGING

is available for custom client applications where KIOSK has authored the software

DEVICE DEFENDER

protects our infrastructure from malicious actors and attacks.

DOCUMENTATION

includes installation, configuration, and user guides and is easily accessed from the portal.

FLEXIBLE DATA STRUCTURE

supports custom data types and automatic expiration of historical data.

AUTOMATIC SCALING

allows for services to rapidly accommodate to increased load

SYSTEM APPLICATION AND COMPONENT MONITORING

provides a complete view of field performance by simultaneously monitoring multiple applications, system connectivity, and component status.