HK (Hospitality Kiosk) series, a self-service hotel check-in/check-out kiosk designed to assist hospitality applications in reducing queues and enhancing customer satisfaction.

The Kiosk features an integrated dispenser that allows guests to pick up a physical room key card from the machine and return it when checking out. Additionally, a built-in scanner is capable of reading visitors' ID cards or passports to verify personal identity by enabling a smart O2O (Online to Offline) solution that seamlessly integrates online and offline business processes.

General Information

 

HK-1610/2110

HK-1632/2132

HK-1652/2152

Processor

Rockchip RK3399

Intel Elkhart Lake Celeron J6412, up to 2.60 GHz, 1.5M Cache

Intel Tiger Lake Core i3-1115G4E, up to 3.90 GHz, 6M Cache

Intel Tiger Lake Core i5-1145G7E, up to 4.10 GHz, 8M Cache

System Memory

DDR4 4 GB

1x DDR4 SO-DIMM, max 16GB

DDR4 SO-DIMM slot x 1, max. 32GB

Storage Device

32 GB eMMC + 1x microSD slot

1x M.2 SSD (SATA Signal Only)

1x M.2 SSD (SATA Signal Only)

Intel vPro Support

N/A

N/A

Yes, with Core i5

TPM Support

N/A

N/A

TPM 2.0

Power Supply

24V/120W

24V/120W

24V/120W

OS Support

Android 9.0 / Android 10.0 with GMS

Windows 10 IoT 64 bit / Windows 11 IoT GAC

Windows 10 IoT 64 bit / Windows 11 IoT GAC

Serial Port

2x RJ50, 5V/12V support on all COM ports

1x DB9 + 2x RJ50, 5V/12V support on all COM ports

1x DB9 + 2x RJ50, 5V/12V support on all COM ports

OTG USB

1x Micro-USB

N/A

N/A

Display Port

1x HDMI

1x HDMI

 

LAN Port

1x 10/100 Mb; 1x 10/100/1000 Mb

2x 10/100/1000 Mb

2x 10/100/1000 Mb

Audio

1x Internal 3W speaker

1x Internal 3W speaker

1x Internal 3W speaker

Internal Expansion Slot

N/A

1 x M.2 2230 for Wi-Fi/BT

1 x M.2 2230 for Wi-Fi/BT

Display

 

HK-1610/2110 / HK-1632/2132 / HK-1652/2152

LCD

15.6” / 21.5” TFT LCD with LED backlight

Resolution

1920 x 1080

Touch

PCAP touch with multi-touch support

Physical Dimension

 

HK-1610/2110 / HK-1632/2132 / HK-1652/2152

Dimension (WxDxH in mm)

460.6 x 441.3 x 677.8 (HK-16xx)

497.6 x 441.3 x 814.9 (HK-21xx)

Environmental

 

HK-1610/2110 / HK-1632/2132 / HK-1652/2152

Operating Condition

0°C to 40°C, 20%RH to 90%RH

Storage Condition

-20°C to 70°C, 10%RH to 90%RH

Standard Components

 

HK-1610/2110 / HK-1632/2132 / HK-1652/2152

Status Indicator

RGB Color LED indicator

Proximity Sensor

Range from 45cm to 80cm (for dark color objectives);

 

Range from 45cm to 150cm (for light color objectives)

Camera

1 MP wide angle camera

Scanner

2D barcode scanner

Printer

3” thermal printer w/auto cutter, 250mm/sec max.

Card Recycler

Recyclable, 150 pcs card capacity, Contactless compliant：ISO/IEC 14443 Type A and Type B

Optional Components

 

HK-1610/2110 / HK-1632/2132 / HK-1652/2152

Passport reader

Bracket Desko PENTA Scanner 4X Cube / Plustek X50

Wi-Fi / BT

Wi-Fi 5/ BT4.2

EMV Payment Device

Bracket Custom bracket support for various EMV payment devices

4G LTE

Support selected bands & countries with full SIM slot by request (cannot coexist with Wi-Fi)

Effortless Self-Service Check-In

Utilize your own software to enable unattended self-service check-in for small hotels. Guests can easily perform self-check-in outside the building using the 23.8” touch monitor.

Seamless Process

Receive payment/booking receipts instantly. Guests can obtain their programmed room access card at the end of the check-in process.

User-Friendly Interface

Guests can choose their booking or scan the confirmation QR code on the touch screen. Integrated payment device allows for secure and convenient payment transactions.

Versatile Design for Any Setting

Designed for both indoor and semi-outdoor environments. Can be safely placed outdoors when protected by a canopy. The canopy must be light-proof and of the appropriate size, as indicated in the provided infographics (side and front view).

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